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Our Commitment to You


SLSO

For 140 years, your St. Louis Symphony Orchestra has been dedicated to enriching lives through the power of music. It's your support that has made that possible. We are committed to providing you with a safe and welcoming environment to experience thrilling musical moments. And we promise to be your trusted partner as we navigate the future together. Your health, safety, and well-being—and that of our musicians, staff, and community—is our top priority.

St. Louis City and County shared updated guidance that cultural and performing arts organizations can begin reopening June 8 with an approved plan. We are developing our policies and procedures for reopening in collaboration with other St. Louis venues and accordance with the St. Louis Health Commissioner's guidelines. Our team is finalizing our plan so we are ready to welcome you back to Powell Hall safely when our concerts resume. The plan includes:

• Observing set occupancy limits and reducing seating capacity that allows for physical distancing.
• Providing protective equipment for staff and implementing protocols to ensure social distancing.
• Following CDC guidelines for sanitation before, during, and after events.
• Providing extensive training to concert and event staff prior to reopening.
*Requirements for reopening may change at the discretion of the St. Louis Health Commissioner.

In addition, we will adjust our ticket policies for next season. We promise to be flexible and empathetic, accommodating ticket exchanges, credits, and refunds should you be unable to safely attend an event. If an event needs to be rescheduled or canceled, we will let you know as soon as possible, providing you with options listed below.

We look forward to sharing specific details with you soon and appreciate your continued support and patience. As always, we welcome your questions and feedback as we navigate these changes together. You can contact us any time at hospitality@slso.org.

Concert Updates

Rescheduled concerts
The following concerts and events have been rescheduled. You can keep your tickets for the newly scheduled performance dates.

March 17: Speaker Series with Susan Rice to October 7
March 20-22: Harry Potter and the Deathly Hallows™ Part 1 in Concert to September 11-13

  • Friday, March 20 to Friday, September 11
  • Saturday, March 21 to Saturday, September 12
  • Sunday, March 22 to Sunday, September 13

March 24: Live at the Pulitzer to date TBD
April 21: Speaker Series with Jason Alexander to November 4
• May 12: Live at the Pulitzer to date TBD
• May 16-17: Raiders of the Lost Ark to October 22-23

  • Saturday, May 16 to Thursday, October 22
  • Sunday, May 17 to Friday, October 23

May 29: Revolution Music of the Beatles: A Symphonic Experience to August 7
June 6: Sara Evans to August 8
• June 12: Ragtime, Blues, and All that Jazz to August 30
• June 19: Dancing in the Street: Music of Motown to August 22
• June 26: Tribute to David Bowie to August 14

Ticket and Box Office Information

Tickets
For any rescheduled concerts, please keep those tickets—they are good for the rescheduled date. Please consider donating the value of your tickets for any canceled concerts back to the SLSO. Such a gift will help the SLSO continue to fulfill its mission to enrich lives through the power of music. You can also place the value of your tickets on your account and use it to select any future concert, prior to May 31, 2021.

How to Reach the Box Office
Walk-up service to ticket windows is currently suspended. Please call 314-534-1700 during Box Office hours of Monday through Friday 10:00am-3:00pm. Thank you for your patience.