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COVID-19 Safety Protocols 


The SLSO has reopened for concerts in Powell Hall with reduced audience capacity and abundant safety precautions in place. The protocols below are currently in place for our limited capacity shows.

For Operatic Encore with the SLSO - June 24, 2021
For the concert on Thursday, June 24, we will require all patrons wear masks during entry to and exit from Powell Hall and also while in any common areas. Patrons who are fully vaccinated may remove their masks while seated. Concessions will be available before the concert and we ask patrons to enjoy them while in their seats.

We are evaluating procedures for future concerts based on the updated guidance from the City and CDC. We expect some of these to change as we approach our fall season, so please check back before your performance. We continue to collaborate with a team of medical experts on our safety protocols and are committed to providing you with a safe and welcoming environment to experience the power of music with your SLSO. (Updated May 28, 2021)

What to Expect

  • Seat capacity reduced to observe social distancing.
  • Concerts will last 60-75 minutes with no intermission.
  • Powell Hall will be fully sanitized prior to each performance, and detailed sanitization of high-touch surfaces will continue throughout the duration of each performance.
  • Floor markings will be in place anywhere lines may form to help direct you through the Hall.
  • Sanitization stations with hand sanitizer and wipes will be available throughout the Hall.
  • Patrons who are fully vaccinated may remove their masks while seated. Concessions will be available for purchase prior to the concert to be enjoyed while seated in the auditorium.

Patron Safety

  • Patrons who are fully vaccinated may remove their masks while seated. Concessions will be available for purchase prior to the concert to be enjoyed while seated in the auditorium.
  • Please keep six feet apart from other parties.
  • Practice good hand hygiene, frequently washing or sanitizing hands.
  • Do not attend if you or a member of your family is feeling unwell, exhibits symptoms of COVID-19, or has been in close proximity to a confirmed or suspected case of COVID-19.

Arrival

  • Tickets for all events must be purchased in advance.
  • Doors open 30 minutes prior to the concert start time. There will not be pre-concert lectures at this time.
  • Tickets may be scanned via the SLSO App or by printing your e-ticket at home.
  • Directional Map
  • Use the Grand Blvd entrance that corresponds with the seating area listed on your ticket.
    • Red - Orchestra Right/Center
    • Yellow - Orchestra Left/Center
    • Blue - Dress Circle, Grand Circle, Terrace Circle

Seating

  • Seating is allocated in pairs of two.
  • A minimum distance of six feet is provided between each household.
  • Please sit only in your assigned seat to ensure proper distancing between parties.

Additional Information

  • Donors with valet-service benefits may choose to self-park in designated valet areas.
  • Donor hospitality in the Whitaker Room will not be available.
  • Elevator occupancy is limited to one party at a time.
  • Restroom capacities will be closely monitored by SLSO staff.
  • Assisted listening devices will be available, however, we encourage patrons to bring their own headphones.
  • Program notes will be available through the SLSO App. Limited print copies will be available in the Hall.
  • Wind and Brass musicians will lower their masks only while actively playing.
  • There will be time reserved between each event to allow for six complete fresh air purges and complete sanitization of the hall. HVAC air filters have been upgraded to maximum efficiency, rated MERV-13. Fresh air circulation will continue during the duration of each performance via two separate air handlers: one for the stage, and another for the patron seating area.

Questions or feedback? We are here to help! Call us at 314-534-1700 or email hospitality@slso.org. Sign up for email to receive season updates.