Live Music Safely:
Our Commitment to You
Updated October 5, 2023
The St. Louis Symphony Orchestra continues to prioritize the health and safety of its audiences, musicians, and staff.
The SLSO no longer requires proof of COVID-19 vaccination or negative test for audiences attending concerts and events. Masks are recommended but not required.
The SLSO will evaluate health and safety protocols on a regular basis. Some events may require specific health and safety protocols. We will communicate any specific protocols with ticketholders in advance. We also will continue to follow the guidance of our partners at the Washington University School of Medicine, as well as the CDC and local jurisdictions, if they recommend protocols be reinstated due to a change in COVID-19 infection rates.
Please visit this webpage for any updates before you attend your next concert. You can also contact Patron Services at hospitality@slso.org if you have any questions.
Thank you for your continued support of your SLSO.
What to Expect
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Tickets, Exchanges, and Returns
Tickets to all SLSO programs can be delivered electronically by email and are also available via the SLSO app for a touchless entry experience. If you are exhibiting any symptoms of COVID-19, or if you aren’t feeling well, please call the Box Office. We’re happy to exchange your tickets for another performance, credit your account for future use, or offer you a full refund.
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Enhanced Cleaning Procedures
Powell Hall will be thoroughly sanitized prior to each performance, and sanitization of high-touch surfaces will continue throughout each performance. Stations with hand sanitizer and wipes will be available throughout the Hall.
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FAQ
Q: What are the SLSO’s current health and safety protocols?
A: Masks for audience members are recommended but not required. Proof of vaccination is no longer required. We will continue to follow the guidance of our partners at the Washington University School of Medicine, as well as the CDC and local jurisdictions, if they recommend protocols be reinstated due to a change in COVID-19 infection rates.
Q: Will musicians be masked on stage this season?
A: Masks are now optional for musicians on stage. The SLSO maintains a mandatory vaccination policy for all staff and musicians.
Q: Why is the SLSO no longer requiring masks or proof of vaccination for patrons?
A: Based on the current community transmission rates and hospital capacities, patron protocols are not currently mandated. Vaccinations and masking continue to be effective mitigation strategies for community transmission and are recommended when possible. The SLSO continuously evaluates our protocols and will update them should recommendations change due to an increase in community transmission rates.
