Live Music Safely:
Our Commitment to You


Updated April 19, 2022

The St. Louis Symphony Orchestra continues to prioritize the health and safety of its audiences, musicians, and staff.

Beginning April 19, the SLSO will no longer require proof of COVID-19 vaccination or negative test for audiences attending concerts and events at Powell HallMasks are recommended but not required.

The SLSO will evaluate health and safety protocols on a regular basis. Some events may require specific health and safety protocols. We will communicate any specific protocols with ticketholders in advance. We also will continue to follow the guidance of our partners at the Washington University School of Medicine, as well as the CDC and local jurisdictions, if they recommend protocols be reinstated due to a change in COVID-19 infection rates.

Please visit this webpage for any updates before you attend your next concert. You can also contact Patron Services at hospitality@slso.org if you have any questions. 

Thank you for your continued support of your SLSO. 

What to Expect 

Tickets, Exchanges, and Returns

Tickets to all SLSO programs can be delivered electronically by email and are also available via the SLSO app for a touchless entry experience.  If you will not be fully vaccinated by your planned concert date, or if you aren’t feeling well, please call the Box Office. We’re happy to exchange your tickets for another performance, credit your account for future use, or offer you a full refund. 

 

Enhanced Cleaning Procedures 

Powell Hall will be thoroughly sanitized prior to each performance, and sanitization of high-touch surfaces will continue throughout each performance. Stations with hand sanitizer and wipes will be available throughout the Hall.