Live Music Safely: Our Commitment to You


Updated December 1, 2021

The St. Louis Symphony Orchestra requires all audience members to be fully vaccinated or present a negative COVID-19 test to attend all events at Powell Hall and SLSO events at the Pulitzer Arts Foundation. Per City of St. Louis guidelines, masks are required for all patrons.

Beginning December 1, patrons 11 and younger can attend if masked during their entire visit without proof of negative test or vaccination. We will evaluate vaccination requirements for patrons 11 and younger in consultation with medical experts and will share any updates as soon as they are available.

The entire SLSO family, including musicians, guest artists, staff, volunteers, ushers, and bartenders, is also required to be fully vaccinated. We have implemented these policies in consultation with public health officials, in collaboration with many in our region’s arts community, and in response to patron feedback in order to keep you, our artists and staff, and community as safe as possible. 

Please visit this webpage for any updates before you attend your next concert. You can also contact Patron Services at hospitality@slso.org if you have any questions. 

Thank you for your continued support of your SLSO. 

What to Expect 

Vaccinations Required  

All patrons ages 12 and older are required to show proof of their full COVID-19 vaccination upon arrival at Powell Hall. Guests will need to bring a photo ID and either their physical vaccination card or a photo of their vaccination card.  

OR

Negative COVID-19 test

Unvaccinated patrons ages 12 and older must provide proof of a negative COVID-19 test: either a negative RT-PCR taken within 72 hours before the performance or a negative antigen test within 24 hours of the performance.  Self-administered tests will not be accepted.

Click here for more information on free COVID testing in Grand Center.

         

Face Masks Required 

Children ages 11 and younger are required to wear masks at all times. Patrons 12 and older are required to wear approved face coverings as required by the City of St. Louis, including while seated during the performance unless actively eating or drinking. Patrons arriving without appropriate face coverings will be provided with a disposable mask. 

 

Enhanced Cleaning Procedures 

Powell Hall will be thoroughly sanitized prior to each performance, and sanitization of high-touch surfaces will continue throughout each performance. Stations with hand sanitizer and wipes will be available throughout the Hall.  

         

Hall Capacity 

Powell Hall is approved to be seated at full capacity. Social distancing is encouraged as much as possible in shared spaces. 

 

Concert Length  

All concerts will be performed at full length (two hours), including intermission, unless noted as hour-long in our concert listings.  

         

E-Tickets, Exchanges, and Returns

Tickets to all SLSO programs can be delivered electronically by email and are also available via the SLSO app for a touchless entry experience.  If you will not be fully vaccinated by your planned concert date, or if you aren’t feeling well, please call the Box Office. We’re happy to exchange your tickets for another performance, credit your account for future use, or offer you a full refund.